Shipping Policy
For our customers, the sections below set out processing, delivery, and tracking. This guidance applies to burtsbecs.shop. For help with this page, contact Support@burtsbecs.shop.
How we handle delivery area
For customers using this website, this section explains delivery area. Orders can be shipped only to addresses within the United States. Standard shipping is free. This section applies specifically to burtsbecs.shop. Questions about this section may be sent to Support@burtsbecs.shop.
How we handle processing and transit
We publish this processing and transit guidance for customers using this website. Order preparation normally takes place within 1-2 business days, excluding weekends and U.S. public holidays. After an order has been processed and handed to the carrier, estimated transit time is 4-6 business days. The combined estimated delivery window is therefore normally 5-8 business days, although carrier disruptions, weather, peak periods, address issues, or events outside our reasonable control may cause delays. This section applies specifically to burtsbecs.shop. Questions about this section may be sent to Support@burtsbecs.shop.
Details about delivery area
For purchases made through this website, our store applies the following guidance on delivery area. Free standard outbound shipping does not reduce the 30-day no-reason return right. For every approved no-reason return or exchange, our store also pays the return shipping cost and provides a prepaid label or equivalent free arrangement. This section applies specifically to burtsbecs.shop. Questions about this section may be sent to Support@burtsbecs.shop.
Our approach to delivery issues
For customers using this website, this section explains delivery issues. After dispatch, shipping confirmation and tracking information will be sent to the email address supplied for the order. Customers are responsible for providing a complete and accurate delivery address. Contact us as soon as possible if an address needs correction; changes cannot be guaranteed after fulfillment begins. This section applies specifically to burtsbecs.shop. Questions about this section may be sent to Support@burtsbecs.shop.
What customers should know about tracking and addresses
For purchases made through this website, our store applies the following guidance on tracking and addresses. Customers remain responsible for taxes required by applicable law. This section applies specifically to burtsbecs.shop. Questions about this section may be sent to Support@burtsbecs.shop.
Information covering returns after delivery
For customers using this website, this section explains returns after delivery. If the tracking record identifies a delivery issue, or if an order arrives damaged or incomplete, contact Support@burtsbecs.shop or 986-849-7152. We will work with the carrier and provide an appropriate resolution under our Refund Policy. This section applies specifically to burtsbecs.shop. Questions about this section may be sent to Support@burtsbecs.shop.
Merchant Details
Business name: burtsbees
Store name: burtsbees
Email: Support@burtsbecs.shop
Phone: 986-849-7152
Physical address: 5998 Fox Springs Dr, Victor, Idaho, 83455, United States